Welcome to eLets

Services for Tenants

Welcome to eLets, your trusted local letting agency covering Newport, Monmouthshire and Cardiff.

We understand that finding the perfect rental property can be an exciting yet challenging process. Our team of dedicated professionals is here to assist you every step of the way, making your search for a new home a seamless and enjoyable experience.

Extensive Property Portfolio

At elets, we offer a diverse range of rental properties to suit your unique preferences and requirements. Whether you’re searching for a spacious apartment, a cosy studio, or a family-friendly house, our extensive property portfolio has something for everyone. Browse our online listings or contact our friendly team to discover a wide selection of quality homes available for rent.

Personalised Service

We believe in providing personalised service to our tenants. Our experienced letting agents will take the time to understand your needs, budget, and desired location, ensuring that we find the right property that matches your criteria. We will guide you through the entire renting process, from property viewings to tenancy agreements, to ensure a smooth and hassle-free transition into your new home.

Tenant benefits include:

Trusted Landlords

We work with reputable and responsible landlords who maintain their properties to high standards, ensuring a comfortable and safe living environment for our tenants.

Transparent Communication

We believe in clear and open communication, promptly addressing your queries and concerns throughout your tenancy.

Maintenance Support

Our dedicated maintenance team is available to promptly address any repair or maintenance issues that may arise during your tenancy, ensuring that your home is well-maintained.

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Responsive Support

Our friendly team is just a phone call or email away, ready to assist you with any inquiries or assistance you may need during your tenancy.

How to Rent with Us

Renting with elets is straightforward and stress-free:

Browse Available Properties

Explore our online listings or contact our team to find available properties that match your requirements.

Property Viewings

Schedule property viewings at your convenience, and our letting agents will be there to show you around and answer any questions you may have.

Application Process

Once you've found your ideal home, complete our simple application process, including reference checks and tenancy agreements.

Move-in and Enjoy

Once approved, we'll arrange the move-in process, ensuring a smooth transition into your new home. We'll provide you with all the necessary information and support you need for a comfortable tenancy.

Tenant Fees

For properties in Wales, the Renting Homes (Fees etc.) (Wales) Act 2019 means that in addition to rent, contract holders can only be charged the following permitted payments:

  • Where required, utilities (electricity, gas or other fuel, water, sewerage), communication services “telephone, internet, cable/satellite television), TV licence.
  • Council tax (payable to the billing authority);
  • Default charge for replacement of lost key/s or security device equivalent to cost incurred plus ÂŁ18 (ÂŁ15 plus vat) per hour taken to administrate the required replacements
  • Default charge for damage to the property during or at end of occupancy will be in line with invoiced costs to remedy property to set original standard as per start of occupancy
  • Default charge for missed appointments – ÂŁ30 (ÂŁ25 plus VAT)
  • Default charge for out of hours call out appointments – ÂŁ12 (ÂŁ10 plus VAT)
  • A breach of a term of the contract (where required under the occupancy contract);
  • Any other permitted payments under the Renting Homes (Fees etc.) (Wales) Act and regulations applicable at the relevant time.

Ready to find your perfect rental property?

Contact elets today to speak with our friendly team. We’re here to assist you in your search, answer any questions you may have, and help you secure your ideal home.

Stay in touch

Enter your contact details and requirements below and we’ll keep you updated with any relevant properties for you.

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